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Microsoft Outlook IconMicrosoft Outlook 2010 Course

Email Handling and Management.

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Microsoft Outlook 2010 Course Brief

This 1-day hands-on live email course is designed to equip new users with the essential skills to using Microsoft Outlook 2010 to communicate with others, suitable for users new to Outlook or for those migrating from Lotus Notes.

Designed to focus largely on the Mail component with adequate coverage on the Contacts component to give users a well-rounded the experience in class and enable you to jump start communicating with your customers efficiently.

From this course you will learn useful email management and organising features like setting up rules to filter email into folders as well as handling junk emails. Overcome the common problem of having valid emails from being classified as junk, and techniques in saving time when creating emails of similar contents.

Designed with sufficient hands-on exercises you will experience live sending and receiving emails and witness filtering in Outlook 2010 in action.

Overview of Microsoft Outlook 2010 Course
  • Introduction to Microsoft Outlook 2010
  • Understand the Outlook Interface/Environment
  • How to Create and Send Messages
  • How to Format Messages
  • How to Manage Recipients
  • How to Handle Received Messages
  • How to Handle Attachments
  • How to Track Sent Messages
  • How to Search Messages
  • How to Manage Contacts
  • How to Handle Folders
  • How to Include Signature
  • How to Set Rules and Filters
  • How to Handle Junk Emails
  • How to Work with Templates
  • How to Handle Archive
  • How to Customise Inbox Display
  • Tips and Tricks
Microsoft Outlook 2010 Course Details
Skill Level For those with zero to little knowledge of using Microsoft Outlook 2010.
Audience Public Sector - Division 1, 2, 3 & 4
Private Sector - Applicable to All
Course Fee S$215.00 (Before GST)
Subsidy available
Course Location Oaks Training Centre
Time 9.00am - 5.00pm
Course Duration 7 Hours
Other Details • Refreshments are provided for morning and afternoon tea breaks.
• A Certificate of Attendance will be given subject to 90% attendance.
Course Code VTLOKMOLX
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If you are looking for a customised course or an in-house course, call us and speak to any of your representatives and we would be happy to assist you.

Call us at 6423-1183.

Course Dates

Click on Month for dates
  • February

    13 Feb 2012
    Mon (9am - 5pm)

    March

    14 Mar 2012
    Wed (9am - 5pm)

    April

    16 Apr 2012
    Mon (9am - 5pm)

    May

    04 May 2012
    Fri (9am - 5pm)
    23 May 2012
    Wed (9am - 5pm)

    June

    13 Jun 2012
    Wed (9am - 5pm)

    July

    20 Jul 2012
    Fri (9am - 5pm)

    August

    29 Aug 2012
    Wed (9am - 5pm)

    September

    14 Sep 2012
    Fri (9am - 5pm)

    October

    12 Oct 2012
    Fri (9am - 5pm)

    November

    26 Nov 2012
    Mon (9am - 5pm)

    December

    05 Dec 2012
    Thu (9am - 5pm)

SDF Subsidy Available


Testimonials

The training material provides step by step instructions that is easy to follow. The trainer is clear in explanation. I would nominate my staff for the course.
Chuang Pui Choo (MHA)

Very helpful and approachable trainer. Very patient.
Zeenathunisha (PSD)

Great guide/manual for the course! The trainer is very resourceful and knowledgeable about what is taught which is very good.
Adeline Tan (MHA)

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